Live in a real 4-location plumbing franchise right now
Every plumbing tool was built by people who never ran a truck. This one wasn't.
Dispatch, the field, the trucks, the parts room, and the books — one login. We built it inside a real 4-location plumbing franchise, one job at a time, until it ran the whole operation. Now you can run yours on it.
You're paying for six tools that don't talk to each other.
And re-typing the same address into four of them. This is the actual stack under a twelve-truck plumbing shop — every line of it is something Pipe Daddy does in one login.
That's the real comparison. Not “we're cheaper per seat” — it's the four other subscriptions and the seven places your data currently disagrees with itself. See what's in it →
Most software is neutral. That's how owners get burned.
It does whatever it's told. Pipe Daddy has opinions, because we learned these the hard way running actual trucks.
Rule 01
Leads never auto-convert to jobs.
A lead is a person who called. A job is a commitment you can staff and bill. Software that blurs the two costs you money and trust. A human decides, every time.
Rule 02
Reputation is treated as an operating system, not a firehose.
Post-job feedback is captured and handled before a permanent public rating is the only option. Your reputation stays an asset you manage.
Rule 03
No mileage line items. Ever.
Nickel-and-diming the customer at the door is how you lose the repeat. The truck getting there is your cost of doing business, not a surprise on the invoice.
From phone call to paid. In one screen.
No tab-hopping, no re-typing the customer's address into four systems. One panel, the whole job.
Intake
Backed-up drain call comes in. Branded intake form, zone-aware, rate-limited. The CSR captures it once.
Dispatch
Drag to a truck. Horizontal board, techs as rows, live pins on the map.
Field
Tech runs it. GPS auto-advance, price book on the phone, card payment taken on the job.
Paid
Invoice closes, commission calculates itself, QuickBooks and Gusto stay in sync.
The parts that keep a plumbing shop owner up at night.
Nobody lies awake wanting a commissions engine. Here's the same product described the way it actually comes up — 31 capabilities live in production, including the 20 this site spent a year not mentioning.
“Somebody called at 7am and nobody called them back till noon.”
A new lead raises an alert until a human owns it. First responder wins the job, so the clock is the product.
“The far side of the county costs me more and I charge the same.”
Real geographic zones with a pricing engine attached, so an address quotes itself at the right rate.
“Time-off requests live in my text messages.”
Technicians request, you approve, and the board already knows.
“My guys won't use a new calendar.”
Two-way OAuth sync plus a per-user iCal feed. They keep the calendar they already live in.
“The group text is where decisions go to die.”
Mentions, per-job threads, and a search that actually finds it later.
“Half my jobs are in basements with no service.”
The app runs from a cached shell and queues every change on the device. It shows what's pending and syncs itself when the bars come back.
“My techs have no reason to offer the better option.”
Sales-floor psychology, in the field, visible to the crew.
“Finding one old job takes four clicks and a guess.”
One keystroke, everything — customers, jobs, invoices, parts.
“I don't know which jobs actually made money.”
Labour, parts, and drive time land against the job, so you find out which work and which crews are worth it — including surge pay.
“Month-end is an argument about who bought what.”
Raised, approved, received, and attached to the job it was for.
“Payroll means exporting a CSV and praying.”
Signed CSV export and an API push, straight off approved commissions.
“Somebody changed a price and nobody will say who.”
Every record carries its own audit trail. Who changed it, when, from what.
“I found out about the DOT inspection when it was already overdue.”
Vehicle inspections, a maintenance journal, fuel capture, and a mechanic portal. This is the separate fleet tool you're paying for.
“My tech drove forty minutes for a part he didn't have.”
Stock by location and truck, QR count and labelling, a warehouse queue, and a parts-waiting state so a job can't quietly stall.
“My price book is a year out of date.”
Supplier pricing updates without anyone re-typing a catalogue.
“Customers call the office to ask where their invoice is.”
They log in and see their own jobs, invoices, and history. Those calls stop.
“I can't run water-heater leases in my software at all.”
A lease/sale toggle, real lease agreements, and the recurring billing behind them. Most plumbing software simply can't do this.
“My people either get every alert or none.”
In-app, email, and SMS, chosen per person per channel.
“My CSR types every work order in by hand.”
The request arrives as text and comes out as a structured job. This is the most modern thing we've built and the site has never mentioned it.
“Nobody can find the right part number.”
Describe the part in plain words, get the SKU, off an embedding match.
Built inside a working plumbing franchise, one job at a time, until it ran the whole operation.
That's the whole story and it's the only claim on this page. We're not going to show you invented percentages — when a real plumbing shop's numbers land, they'll go here with the shop's name attached.
Not a pilot tenant. A working plumbing franchise.
Owner, dispatcher, CSR, tech, bookkeeper, field admin.
Audited feature by feature, not counted off a roadmap.
Switching software is terrifying. We make it not.
Your whole business runs on the system you have now. Nobody rips that out on a promise. Here's exactly how the move works, so there's no leap of faith.
- We move your data. You don't re-key a thing.
- Run Pipe Daddy alongside your old system until you trust it.
- We train your dispatchers and techs, live, on your real jobs.
- Go at your pace. One location first if you want.
Everything your plumbing franchise runs on. In one screen.
Horizontal board, techs as rows, jobs in cells. Drag to move. Live truck pins on the map.
Public Lead Intake
Branded forms, zone-aware, rate-limited.
Recurring Reminders
Annual sewer cleans, water heaters, septic.
Smart Review + Reputation
Post-job feedback that protects your public rating.
Multi-Location Roles
6 roles per location, fully isolated — no data bleed.
QuickBooks + Gusto Sync
Native, not "compatible".
Marketing Attribution
Google Ads + Meta Ads daily pull.
What the tech sees.
GPS auto-advances status. Price book built in. Card payment taken on the job, on your own Stripe account.
Money moves on its own.
Commissions accrue on payment. AI Advisor answers questions about your data in plain English.
Priced for this decade. No annual handcuffs.
Same money, different math. ServiceTitan locks you into a year at enterprise pricing. We charge per tech, monthly, and you can leave whenever. The low price isn't the pitch. The lack of a leash is.
Pipe Daddy
$109–$149 / tech / mo
ServiceTitan
$400+ / tech / mo
Open it and see whether it's worth a conversation.
No form, no salesperson, real data. It's the same product our own four-location plumbing franchise runs on.