Same job. Different decade.
ServiceTitan was built in 2007 for a different operations model. Pipe Daddy was built last year for modern plumbing franchises. Here's how we compare.
$750/movs$4,000+/mo
Pipe Daddy: $500 + (10 × $25) = $750/mo. ServiceTitan: 10 × $400+ = $4,000+/mo at $400+ per technician / month — not a peer of our $500 platform fee.
| Capability | Pipe Daddy | ServiceTitan |
|---|---|---|
| Starting price | $500/mo + $25/user
10 users: $750/mo | $400+ per technician / month
10 users: $4,000+/mo |
| Built | Modern and mobile-first, built in 2026 | Older platform with a newer coat of paint |
| Multi-location roles | Built in, 6 roles per location | Available, configuration-heavy |
| AI Advisor (read your own data) | Included, owner-tier | Add-on, separate license |
| Hard rule: leads never auto-convert | Yes — opinionated, baked in | Configurable (i.e., easy to misconfigure) |
| Hard rule: no mileage line items | Blocked in the software | Allowed |
| Card payment in the field | Built in, Stripe-powered, your own account | Available, limited hardware support |
| Offline mode (tech app) | Works offline, syncs when you're back online | Mobile app, varying offline reliability |
| GPS auto-status (En Route → On Site) | Automatic, GPS-based | Manual or app-triggered |
| Plumbing price book + zone-aware quoting | Instant quote from the service address | Available, separate configuration |
| Your data kept separate per franchise | Yes, available | Shared across all customers |
| White-label / your domain | Roadmap | Add-on, enterprise contract |
| Open data export | Roadmap (assisted handoff today) | Available, sometimes painful |
| Public API access | Roadmap | Available, enterprise contract |
| Demo conversation length | 20 minutes | Usually preceded by 30-min discovery call |
| Contract length | Month-to-month standard | Annual common |
We're not going to pretend.
ServiceTitan has been around for over a decade. They've onboarded thousands of franchises. They have a massive feature catalog — inventory management, sub-contractor marketplaces, financing integrations, accounting modules deeper than ours. Their consultant network is genuinely useful for $30M+ operations with complex multi-brand structures.
If you're running a 100+ tech operation with sub-contractor relationships and need deep inventory + procurement, ServiceTitan might still be the right call.
For the rest of us — plumbing franchises in the $2M–$15M range, 4 to 30 techs, who just want lead-to-paid to work without a consultant — Pipe Daddy exists.
We've moved teams off ServiceTitan. Here's the playbook.
Export from ServiceTitan, AI-cleaned on import, zone-mapped during onboarding.
Full migration. Historical jobs become read-only archive; new jobs run on Pipe Daddy.
Mapped to Pipe Daddy's Recurring Reminders module. No customer disruption.
Your dispatcher converts in-progress jobs that day. We're with you through cutover and your first jobs on the system.
Pipe Daddy and ServiceTitan, answered
- How much does Pipe Daddy cost compared to ServiceTitan?
- Pipe Daddy is $500 a month plus $25 a user, with every module included. ServiceTitan is priced per technician, from about $400 per technician per month. For a 10 technician shop that is roughly $4,000 a month on ServiceTitan before implementation, against $750 a month on Pipe Daddy.
- Does Pipe Daddy charge an implementation fee?
- No. Pipe Daddy includes assisted onboarding and migration, and billing is month to month with no multi-year lock-in. ServiceTitan is typically sold with a separate implementation engagement on top of the per-technician subscription.
- Can I migrate from ServiceTitan to Pipe Daddy?
- Yes. Pipe Daddy migrates price book, customers, job history and recurring enrollments out of ServiceTitan, and you keep ServiceTitan running alongside it until you trust the new system. You can move one location first rather than the whole group in the same week.
- Is Pipe Daddy a full replacement for ServiceTitan?
- For plumbing, drain and sewer operations, yes: dispatch, scheduling, technician mobile, estimates, invoicing, payments, inventory, fleet, job costing and reporting are all included. Pipe Daddy is built only for this trade, so it does not carry the HVAC, electrical and commercial construction depth ServiceTitan sells to multi-trade enterprises.
- When is ServiceTitan the better choice?
- ServiceTitan is the stronger choice for large multi-trade contractors who need its depth across HVAC, electrical and commercial construction, and who have the administrative staff to run it. Pipe Daddy is built for plumbing, drain and sewer shops that want the whole operation in one system without a per-technician bill.
Worth 20 minutes?
No deck. Live product. We screen-share the plumbing franchise running on Pipe Daddy today and you ask whatever you want. We tell you straight up if it fits.