Same job. Different decade.
ServiceTitan was built in 2007 for a different operations model. Pipe Daddy was built last year for modern plumbing franchises. Here's how we compare.
| Capability | Pipe Daddy | ServiceTitan |
|---|---|---|
| Starting price | $109–$149 / tech / mo (volume-tiered) | $400+/tech/mo |
| Built | Modern and mobile-first, built in 2026 | Older platform with a newer coat of paint |
| Multi-location roles | Built in, 6 roles per location | Available, configuration-heavy |
| AI Advisor (read your own data) | Included, owner-tier | Add-on, separate license |
| Hard rule: leads never auto-convert | Yes — opinionated, baked in | Configurable (i.e., easy to misconfigure) |
| Hard rule: no mileage line items | Blocked in the software | Allowed |
| Card payment in the field | Built in, Stripe-powered, your own account | Available, limited hardware support |
| Offline mode (tech app) | Works offline, syncs when you're back online | Mobile app, varying offline reliability |
| GPS auto-status (En Route → On Site) | Automatic, GPS-based | Manual or app-triggered |
| Plumbing price book + zone-aware quoting | Instant quote from the service address | Available, separate configuration |
| Your data kept separate per franchise | Yes, available | Shared across all customers |
| White-label / your domain | Roadmap | Add-on, enterprise contract |
| Open data export | Roadmap (assisted handoff today) | Available, sometimes painful |
| Public API access | Roadmap | Available, enterprise contract |
| Demo conversation length | 20 minutes | Usually preceded by 30-min discovery call |
| Contract length | Month-to-month standard | Annual common |
We're not going to pretend.
ServiceTitan has been around for over a decade. They've onboarded thousands of franchises. They have a massive feature catalog — inventory management, sub-contractor marketplaces, financing integrations, accounting modules deeper than ours. Their consultant network is genuinely useful for $30M+ operations with complex multi-brand structures.
If you're running a 100+ tech operation with sub-contractor relationships and need deep inventory + procurement, ServiceTitan might still be the right call.
For the rest of us — plumbing franchises in the $2M–$15M range, 4 to 30 techs, who just want lead-to-paid to work without a consultant — Pipe Daddy exists.
We've moved teams off ServiceTitan. Here's the playbook.
Export from ServiceTitan, AI-cleaned on import, zone-mapped during onboarding.
Full migration. Historical jobs become read-only archive; new jobs run on Pipe Daddy.
Mapped to Pipe Daddy's Recurring Reminders module. No customer disruption.
Your dispatcher converts in-progress jobs that day. We're with you through cutover and your first jobs on the system.
Worth 20 minutes?
No deck. Live product. We screen-share the plumbing franchise running on Pipe Daddy today and you ask whatever you want. We tell you straight up if it fits.